Mike has worked with us closely and negotiated favourable lease terms in good sites. He works diligently often on weekends and has a ‘never give up attitude’. Mike takes a close interest in our business and it shows a real concern for our continued success. His golf is crap though!
Michael Arbuckle, CEO
Food Co. (Muffin Break)
As a small multiple retailer based in the north east Mike provides us with an outstanding one stop property service: professional, friendly, always available and prepared to tackle every property issue, large or small. Most impressive is his determination to secure favourable rent reviews and lease renewals: he fully understands that a pound or two saved really matters. Wholeheartedly recommended!
Jeremy Eliot, MD
John Eliot Footwear Ltd
UK largest Clarks Shoes franchise
Michael Whitby-Smith has been my agent for over two decades. In this time he has produced 28 cafe sites for me, all on tenant-friendly terms. His ability to negotiate, his tenacity to see the job through to fruition, his knowledge and his expertise is second to none. I have always found him to be honest, reliable and fair and consider him not just an agent, but also a friend.
Due to Mike’s extensive networking abilities we have been able to find shops which otherwise we would not have found possible and grow our turnover ten times in one year.
Desmond Neville, Managing Director
London Luggage Co. T/A Tyler & Gibbs
Mike has represented our company many times for over 20 years both as tenants and landlords. He has always proven to be thorough, tenacious and attentive. It must be said that better to have him on our side as he would be a nightmare in opposition.
KSC IT Limited
En effet, tout le temps qu’a dure notre recherche vouz avez toujours ete d’une grande disponibilite et vous n’avez jamais cede au decouragement. Votre connaissance du marche de l’immobiler Londonien, votre rigeur, votre capacite a comprendre les exigences de votre client et votre loyaute nous ont permis de trouver un emplacement de qualite.
We have found Whitby Smith to be very helpful and efficient. Friendly people and pleasant communication, but tough and thorough in dealings with ‘the other side’.
Brend Kirsten, CEO